As the workplace becomes more culturally, behaviorally, educationally, and philosophically diverse, more versatile interaction is essential to the success of your organization. Social Style Series helps participants improve interpersonal relationships with colleagues and associates. The set of modules provides a framework for the proven interpersonal tools that enable people to understand and work with individual differences in a variety of situations.

Based on assertiveness and responsiveness, the Social Style model consists of four distinct interactive styles: Driver, Analytical, Amiable, and Expressive. Social Style Series helps participants identify their own style and the styles of others, and how to use this knowledge to develop far more effective and productive working relationships.

Program Overview

Social Style Series can be presented in various combinations, modularly, or as a two-day program. Because Social Style Series is applications-based, the skills learned in the modules are practiced and reinforced with exercises in which participants apply the concepts within their own working environments. The modules include Dimensions of Social Style, Building on Social Style Differences, and Managing Styles in Conflict.

Dimensions of Social Style

This eight-hour core module provides the foundation for understanding how assertiveness and responsiveness combine to define four classic Social Styles and their behaviors. Participants learn the concepts and skills necessary to identify Social Styles, recognize and appreciate the strengths of each style, and develop the versatility to adapt appropriately and effectively to each style. Participants also learn about and become comfortable with their own Social Style.

The core module also includes an instrument to identify participants' Social Styles. The Social Style Profile is distributed and processed prior to the program. Profile results are handed out during the core module.

Building on Social Style Differences

This four-hour application module expands on the concept of versatility and provides advanced practice in style modification. Participants learn to identify the versatility strategies appropriate for working with each Social Style.

Managing Styles in Conflict

This four-hour application module focuses on recognizing, developing, and applying various versatility strategies with those who are in the "back-up" conflict mode. Participants recognize the behaviors of each Social Style under tension and learn how to use appropriate strategies to reduce conflict.

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