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Most employees today are typically members of three to five teams. Teams and work groups can be highly effective in managing complex tasks and processes and solving problems. However, many teams are not as effective as they could be. Often, individual contributors do not know how to work collaboratively in a group or how to align their actions to the defined purpose of the group and organization.

The High-Performance Team Workshop provides a series of tools and techniques that help individuals work together to develop a team identity. It helps the group move from a collection of individuals to a high-performing team. The hands-on workshop allows participants to address real organizational issues, while developing their skills.

Program Overview

The emphasis of the High-Performance Team Workshop is on group fundamentals. Participants experience the three dimensions of team alignment: collaboration, communication, and commitment. They explore how a team operates when all members work together to resolve the problem facing them and address factors that affect their team communication.

As a result of attending the program, participants will have an enhanced sense of team purpose and mission and will have developed team skills and appropriate group behaviors. In addition, they will have made progress toward solving a real problem they brought to the program.

The High-Performance Team Workshop is comprised of the following six units.

Teams and the Corporation

This unit addresses the impact change has on corporations today and introduces the team problem-solving process as a collaborative approach for successfully dealing with change. Participants have the opportunity to receive feedback on their teamÕs performance, based on the key characteristics measured by the Team Performance Profile (TPP).

Collaboration

In this unit, the team applies a five-step process to a real work issue facing the group. Participants work on selecting and defining a problem, identifying causes, and developing and implementing a solution.

Commitment

This unit centers on creating group alignment by developing a group purpose statement and reaching agreement to the purpose statement within the team.

Communication

This unit provides the team with communication techniques to minimize and resolve interpersonal conflicts among team members.

Climate This unit emphasizes the importance of following the team process to fully utilize the talents of all team members and to reinforce teamwork, responsibility, achievement, and risk taking. This involvement leads to individual fulfillment and enables the team to perform at high levels. The team learns that extending the process to the larger organization creates a climate that leads to continued success.

Commitment to Action This unit teaches consensus techniques to achieve group alignment on the significant and complex issues facing the team. The team identifies its goals in measurable terms, works together to determine the best key steps to achieve its goals, and then reaches consensus on an Action Plan.

At the completion of the workshop, participants make a formal executive presentation. Presented to senior management, the team summarizes the groupÕs goals and Action Plan for the issue they examined during the workshop.

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