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Click on a course link in the table below to jump to the brief description of that course. Click on the title (where available) of the course below for a more detailed description of that course. Applied Critical Thinking / ACT Time is a valuable asset in today's business world. The Applied Critical Thinking (ACT) workshop delivers powerful short-cut thinking tools in less time. The conceptual framework of this one-day workshop is built around Critical Thinking Skills which provide More Effective Solutions to important business concerns. The ACT processes give participants increased confidence to create and/or seize opportunities for improvement. Whether they are solving problems, creating new opportunities, making decisions with limited time and information or implementing plans, this Action Orientation will result in More Profitable Business Results as participants confidently demonstrate a bias for action. (1 day) Change Management - Getting The Most Out of Change Change - Endings and Beginnings is a half or full day session that helps to provide a clearer understanding of what changes do to employees, and what employees in the process of change, can do to an organization. Change - Endings and Beginnings shows how to minimize the distress and disruptions caused by change, and how to look at future changes in the new light of opportunities being presented. (1/2 or 1 day) Critical Thinking Skills Programs - Applied Critical Thinking / ACT Time is a valuable asset in today's business world. The Applied Critical Thinking (ACT) workshop delivers powerful short-cut thinking tools in less time. The conceptual framework of this one-day workshop is built around Critical Thinking Skills which provide More Effective Solutions to important business concerns. The ACT processes give participants increased confidence to create and/or seize opportunities for improvement. Whether they are solving problems, creating new opportunities, making decisions with limited time and information or implementing plans, this Action Orientation will result in More Profitable Business Results as participants confidently demonstrate a bias for action. (1 day) Critical Thinking Skills Programs - Problem Solving and Decision Making (PSDM) PSDM provides the information process and people skills your employees need to separate and resolve issues, create and act on new opportunities, utilize excellent judgment in decision-making and follow through with successful implementations. This 2-3 day dynamic workshop achieves an integrated approach in one hard-hitting, results oriented package. PSDM prepares your people to engage problems and opportunities rapidly and with the right tool or technique. Pre-work for this class includes identifying 3 real work issues participants are currently working on. During breakout sessions participants work in teams and utilize their new found skills to tackle these difficult problems often resulting in an immediate ROI of time and training dollars spent. Participants will complete the workshop with greater understanding of ; Meeting Planning Techniques, Group Effectiveness Critique, Cause Analysis Techniques, Creative Problem Solving, Systematically Making Decisions, Anticipating Problems, Planning and Implementing a Plan, Processing Questions for Analyzing complex situations to separate and prioritize into manageable concerns. (2 or 3 days) Goal Setting: Your Plan, Your Vision Your Plan, Your Vision is the quintessential time management course. You will discover principles that will allow you to increase productivity in your personal and professional life, enhance your self-esteem, and accomplish those things that matter the most to you. Organizations will experience greater results and return on investment through having employees that are more focused on moving forward, not just moving! (1 day) This program is designed to address the needs of non-financial personnel to understand financial information. The program teaches the basic concepts of financial management within a typical business environment and a company's financial system using team exercises, illustrations and discussion. The two-day workshop emphasizes traditional financial reports from common business events, gain an understanding of the relationships between the financial reports, analyze departmental budgets and evaluate capital investment projects. The course is recommended for all employees, especially for managers and supervisors with little or no training or experience in finance. Objectives: 1. Learn the language of finance and accounting. 2. Learn to read and understand financial statements. 3. Understand the role of operating personnel in the financial reporting process. 4. Relate common company activities to financial reports. 5. Analyze financial reports using comparisons and ratios. 6. Use financial information to better perform your job. (2 days) Meeting Management An Agenda for Success! The Quintessential Meeting Management workshop is not about having fewer meetings - it is about making the meetings we do have more productive, valuable and efficient and will be an active vehicle for change. A middle manager, on average, spends 30 percent of his or her day in meetings; for upper level managers it can be 50 percent or more. The reality is we will attend many more meetings as participants than as leaders. When you add up the effective hourly rate of everyone in the room, meetings cost more money than any of us ever comprehended! These meetings will either positively or negatively impact the bottom line of any organization - and positively or negatively impact the attendee's opinion of the person who calls those meetings. This program starts with the basics and is intended to change the attitudes, behaviors and culture of leaders, participants and organizations. This half-day or full-day program will focus on determining ROI, in addition to how to shorten meetings. If you could save 20 percent on meeting costs, or decrease the number of meetings by 20 percent, what would that mean to your organization? (1/2 or 1 day) Quintessential Performance!, as a course, is about not making the mistake of thinking that evaluating or appraising performance is the same as managing performance. Evaluating performance is just one part of a performance management system. If you only evaluate performance and don't do the other parts, it will be the same old-same old to the employees and the supervisors - AND YOU WILL HAVE THE SAME OLD RESULTS! Quintessential Performance! is part of the Professional Development Series from Quintessential Management, Inc. It is a one or two-day comprehensive program, involving a significant amount of group participation, as well as a significant amount of input from the organization as it focuses on its core values and performance objectives. The value of this training program lies in the key benefits that are derived by the whole organization and by the individual employees. For the management team, it will truly feel comfortable with the empowerment of the employee, as the managers become more a coach than a "boss." For the individual employee, it is a clearer understanding of what it means to "do the job well" and a clearer vision of the resources that will be available to do that job. Quintessential Performance! is a workshop that will have a lasting impact on an organization and on the employees. (1 or 2 days) This workshop is a behavioral driven, results-oriented, two-day presentation skills workshop for all levels of employees. The value of this workshop to organizations is the observable, dramatic, improvement in the participant's ability to deliver effective presentations. Presentation skills are best learned by actually doing, rather than reading or listening to a lecture. During this powerful workshop each participant gives six presentations. All presentations are videotaped (and reviewed extensively) with both written and verbal feedback, in a supportive environment. Typically, the positive transformation that each participant undergoes between the first and last presentation is astounding. Presentations are more professional, concise, and interesting. Finally, information is communicated more effectively both inside and outside the organization. (2 days) Problem Solving and Decision Making (PSDM) PSDM provides the information process and people skills your employees need to separate and resolve issues, create and act on new opportunities, utilize excellent judgment in decision-making and follow through with successful implementations. This 2-3 day dynamic workshop achieves an integrated approach in one hard-hitting, results oriented package. PSDM prepares your people to engage problems and opportunities rapidly and with the right tool or technique. Pre-work for this class includes identifying 3 real work issues participants are currently working on. During breakout sessions participants work in teams and utilize their new found skills to tackle these difficult problems often resulting in an immediate ROI of time and training dollars spent. Participants will complete the workshop with greater understanding of ; Meeting Planning Techniques, Group Effectiveness Critique, Cause Analysis Techniques, Creative Problem Solving, Systematically Making Decisions, Anticipating Problems, Planning and Implementing a Plan, Processing Questions for Analyzing complex situations to separate and prioritize into manageable concerns. (2 or 3 days) Strategic Business Development This workshop is designed to help account managers penetrate high-potential accounts and build long-term partnerships through the planning and implementation of three high-level sales strategies. The workshop is based on years of research with top sales executives and producers, and provides a wealth of practical sales tactics and tools. Strategic Business Development covers these critical topics: Analyzing account opportunities and setting goals, The "alignment" strategy, The "access" strategy, The "allocation of resources" strategy, Developing long-term account "master plans" ( 1½ or 2 days) Supervisory Skills Certificate Program
"Studies have shown that there is a direct correlation between employee satisfaction and job performance. Further, the single most important factor that impacts employee satisfaction, and therefore productivity, is the leadership skills of an employee's manager." In a survey collected from more than 25,000 employees in a variety of industries, it was found that 69% of employee job satisfaction stems from the leadership skills of an employee's manager.
At the completion of the program, new supervisors will be better equipped to embrace the challenges and responsibilities of their new tasks. Participants will receive a special certificate recognizing their accomplishment for completing the program. (4 days) Team Effectiveness - Helping Teams Excel As an important element in the new high performance forms of organization, teams are one of many important contributing elements. That the members of a team bring to the table a set of complimentary and appropriate skills is a must, as is the willingness to hold themselves mutually accountable for achieving a clear and identifiable set of goals. With that in mind, this course is designed to aid in the identification and analysis of the key factors required by a team to give it the greatest chance to succeed in accomplishing those identified goals. Among the skills that will be discussed are: performance management, identifying skills and aptitudes, working hard...and what working hard will be defined as by the team, interpersonal communication, problem solving and decision making, anticipating opportunities and problems, meeting management, sharing of work and effort and the team code of conduct. The effectiveness of any team is usually established right up front with proper planning and goal setting, and this course is designed to help any team kick off its activities in the most positive manner possible. (1 or 2 days) Time Management - Your Investment In Time Management Quintessential Time Management is a one-day training seminar which teaches sound management principles of "time management" This program focuses on increasing productivity through value-based time management and is designed around the key principles of Prioritization, Goal Setting, and Planning. A specific time management tool is not addressed in this class. The principles will translate to various popular instruments available on the market today. (1 day) A Professional Writing Skills Program! Learning to write does not have to be painful and stressful; it can be both informative and interesting as you refine an efficient process and create more effective products. To help you become more competent and confident when you write, these workshops–together as a two-day workshop or separately in half-day or full-day modules–address the following topics: Introduction to communications, writing mechanics, writing styles, and the overall process (2 days) Note: Each curriculum listed above can be delivered in combinations of partial and full day sessions. Consult with your Quintessential representative to determine the best delivery schedule for your particular situation.
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